Resume - Jamie Still jamie@jamiestill.com * www.jamiestill.com Resume Summary * Experienced with user-centered development, information architecture, usability, and accessibility. * Web development and programming (XHTML/ CSS/ JavaScript/ JSP/ ASP). * Unique background bridges the gap between creative, engineering, and business goals. Web Development * Tools: Macromedia: Dreamweaver/ Fireworks/ Flash/ HomeSite/ Contribute, Adobe: Acrobat/ Illustrator/ Photoshop, Microsoft IIS, Linux, WebTrends, Visio * Languages: (X)HTML/ CSS 1-2, JavaScript, JSP/ JSTL, ASP/ VBScript, XML (basic), SQL, RUP/ UML (basic) * Human-Computer Interaction: User interface design and information architecture methodologies, including user-centered design, heuristic evaluations, accessibility, wire framing, prototyping, user testing, and iterative development * Graphic/ Web Design: Page/ logo design, wire framing, visual identity/ branding, rapid (X)HTML prototyping, standards-based web development, web copywriting, and site optimization Experience Web Developer--November 2006 to present (PayPal.com, San Jose, CA) * Lead PayPal's prototyping team, including innovating prototyping methods and mentoring developers in coding and design methodology. * Support RITE usability research with next-generation prototypes, under short development life-cycles and with release-quality code for potential inclusion on PayPal.com. * Apply user interface design skills and user-centered design methods when creating or implementing product features. * Research and employ new design tools, techniques and methodologies that can enhance or create prototypes. * Collaborate with product management to refine and prioritize requirements. * Partner with user research team members to better understand the user and test the usability of fea-tures and conceptual designs. Front-End Developer--June 2005 to November 2006 (Orbitz.com, Chicago, IL) * Created and maintained JSP pages throughout the Orbitz family of websites to attain compliance with functional demands, project enhancements, and user interface requirements. * Built web user interfaces for dynamic and data-driven travel booking scenarios using HTML, DHTML, CSS, XML, JavaScript, and JSP. * Analyzed and participated in reviews of software requirements to determine feasibility of design within time and cost constraints. Developed estimates based on analysis of requirements. * Lead and supported offshore development centers in India during Orbitzs redesign efforts. Interface Designer/ Information Architect--November 2004 to June 2005 (ComPsych Corporation, Chicago, IL) * Designed and developed web application interfaces and information architecture for ComPsych´s all-new corporate portal. * Gathered and documented user requirements. * Developed wireframes, sitemaps and task flows. Created paper and HTML prototypes for heuristic evaluation, stakeholder approval, and user testing. * Conducted user testing sessions. * Developed interface layer using BEA Weblogic Workshop. ComPsych uses an iterative development cycle. Web Site Developer (contractor)--June 2004 to September 2004 (IBM Global Services, Chicago, IL) * Developed the first phase of the NCAA's redesigned web site (ncaa.org), realizing cross-browser compatibility, W3C compliance, indexability, and accessibility requirements. * Constructed a sophisticated template solution integrated with Dreamweaver MX and Contribute 3 per client requirements. * Translated interface designs into valid CSS, XHTML, and JavaScript. * Worked with clients, graphic designers, information architects, content analysts, and usability specialists during this process. Web Site Developer--October 1999 to present (Freelance) * Graphic Design: Logo design, graphic optimization and manipulation, and comps/ prototypes * Web Development: CMS for an online newspaper, portal application, client extranet, user manager, and audio streaming for a college radio station Webmaster--November 2002 to May 2004 (Saint Xavier University, Chicago, IL) * Site redesign: activities included information architecture development, project management, content auditing, web copywriting, usability, and accessibility. * Performed all levels of web development, including XHTML and scripting, graphic design, ASP application design/ development, testing, content management, IIS administration, and site traffic analysis. * Provided support to a diverse audience of administration, faculty, staff, and students. Implemented Contribute to improve site content. Translated requirements into functional specifications. * Managed a small group of student web developers. * Identified and catalogued more than 200 potential usability issues with proposed solutions. Included industry comparison of 25 leading universities. * Compiled site style, branding and copy standards. * Developed prototypes for re-branded web site, intranet, and athletics pages. Usability Analyst--June 2000 to April 2002 (Arthur Andersen, Saint Charles, IL) * Performed software design and usability engineering for Andersen's Business Audit Toolset, designed to support Andersen's Business Audit process. Created prototypes and wireframes, and performed user testing. * Efforts included a customized task list to integrate with the Business Audit process, a system to identify, record, and control client risks, and a multi-user locking model for offline client files. Development process used RUP/ UML. * Wrote help files for the Toolset with Andersen audit personnel. * Developed and maintained a global web usage reporting tool for Andersen's Assurance and Business Advisory (ABA) Intranet, including a web interface for an executive audience and scheduling of reports created by WebTrends. * Designed the Business Audit Engagement Analysis Tool, an XML-based web interface designed to facilitate broad-level data mining of Andersen's audit engagements. Intern--Summer 1999 (Andersen Consulting (Accenture), Northbrook, IL) * Reviewed preliminary and final operating plans from all components of the Business Integration (BI) organization. * Performed ad-hoc analysis of plan data including: headcount & payroll, expenditures, internal allocations, investment spending, and other drivers for the BI business model. * Assisted with the preparation of management presentations, and generated reports and summaries using internally developed planning tools. * Provided general analytical assistance to the BI Financial Planning & Reporting team. Intern--Summer 1998 (Citigroup Diners Club, Chicago, IL) * Prepared financial reports for management and staff, including a scorecard to summarize internal financial information for management. Developed a macro-driven spreadsheet in an overhaul of Diners' Daily Sales Report. * Reconciled databases and corrected discrepancies. Education * Bachelor of Science, May 2000 Northern Illinois University, DeKalb, IL * Major: Finance * Student Marshal--Northern Illinois University College of Business, Class of 2000 * Northern Illinois University Honors Program (1996 to 2000) Activities, Memberships, and Awards * Member--CHI-Squared (Chicago Computer-Human Interaction) * Member--Usability Professionals' Association * President--Financial Management Association (1998 to 2000) * Northern Illinois University Outstanding Student Leader Award (2000) * Student Advisory Board Steering Committee for the College of Business (1999 to 2000) * Minor League Professional Baseball Umpire--Central Baseball League (2002); Frontier League (2003 to 2005); Northern League (2005 to present) * Honor Graduate of Jim Evans Academy of Professional Umpiring (January 2002) * National Collegiate Athletic Association (NCAA) Baseball Umpire (1999 to present) * Golden Key National Honors Society (1998 to present)